Have you tried playing a Clip in Windows Media Player, and it displayed the “Windows Media Player encountered a problem while playing the file” error message? You don’t need to tướng worry. We’ve prepared a detailed guide to tướng help you understand and solve the problem.
You’ll learn what the “Windows Media Player encountered a problem while playing the file” error message is and what causes it. Moreover, you’ll discover the nine best ways to tướng fix the problem. Our guide will help you eliminate the Windows Media Player error quickly.
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What Is the “Windows Media Player Encountered a Problem While Playing the File” Message?
Windows Media Player, or WMP, is a built-in truyền thông player on Windows OS. You can use it to tướng play audio and Clip files. However, users have reported experiencing some technical issues with Windows Media Player.
One of the most common errors is “Windows Media Player encountered a problem while playing the tệp tin.” This message displays when you want to tướng play a tệp tin in WMP, but you can’t because the error stops you.
The “Windows Media Player encountered a problem while playing the file” message can appear when opening specific Clip tệp tin formats, lượt thích MOV, AVI, or WAV. Even though most apps tư vấn them, and people widely use them, Windows Media Player can sometimes encounter problems playing them.
Causes of Windows Media Player Issues
Several reasons can cause the “Windows Media Player encountered a problem while playing the file” error. As we mentioned, the problem can be the tệp tin format or something else entirely. These are the most common causes of the Windows Media Player issues:
- Unsupported Clip tệp tin – If your Clip tệp tin has a format WMP doesn’t tư vấn, you can run rẩy into this problem. Moreover, WMP sometimes has issues with playing MOV, WAV, and AVI files.
- Damaged or corrupted Clip file – WMP won’t be able to tướng play a corrupted or damaged tệp tin and will display the error message.
- Outdated or faulty truyền thông player – If your Windows Media Player is corrupted or outdated, you won’t be able to tướng use it properly.
- Outdated graphics thẻ driver – If your current graphics driver is out-of-date, WMP can encounter problems, lượt thích failing to tướng tư vấn specific Clip formats or not working.
- Outdated codecs – Since Microsoft doesn’t provide adequate WMP codecs, you can run rẩy into problems because of it. An obsolete or wrong codec pack can cause file-playing problems in WMP.
- Software issues – If your Windows OS has software issues, you can experience problems with WMP and other programs.
|Unsupported Clip tệp tin format||Use a different truyền thông player
Convert files to tướng another format
|Damaged or corrupted Clip file||Use a Clip repair tool
Use VLC truyền thông player to tướng repair files
|Outdated or faulty truyền thông player||Update Windows Media Player
Reinstall Windows Media Player
|Outdated graphic thẻ driver||Update the graphics driver|
|Outdated codecs||Install the latest codecs|
|Software issues||Use Windows Troubleshoot|
Windows Media Player Encountered a Problem While Playing the File – Top Fixes
Now that we’ve established the possible causes of your “Windows Media Player encountered a problem while playing the file” error message, it’s time to tướng fix it. We’ve prepared nine best methods to tướng eliminate your WMP error and step-by-step instructions for each.
Fix 1: Use a Different Media Player
If your Windows Media Player displays the “Windows Media Player encountered a problem while playing the file” error message, it may not tư vấn your Clip tệp tin format. However, you can still play your Clip using a different truyền thông player, such as VLC, GOM Player, DivX, etc.
Fix 2: Use a Video Repair Tool
If Windows Media Player displays the error message and won’t play your Clip tệp tin, your tệp tin could be damaged or corrupted. Thus, you’ll need to tướng repair the Clip before playing it. A reliable Clip repair tool lượt thích Wondershare Repairit can fix the Clip for you.
Wondershare Repairit can repair videos in just a few clicks. It supports numerous Clip tệp tin formats, lượt thích MP4, MOV, AVI, FLV, M4V, MKV, and 3GP, and can fix files regardless of size.
Moreover, Wondershare Repairit has two modes—Basic and Advanced Repair—from which you can choose depending on the severity of the tệp tin corruption.
Follow these steps to tướng repair Clip files using Wondershare Repairit:
Step 1: Install and open Wondershare Repairit on your computer.
Step 2: Select Video Repair and click Add to tướng upload Clip files.
Step 3: The program will display the uploaded videos that need fixing. Click Repair to tướng start the process.
Step 4: Once the process is complete, click OK.
Step 5: Preview the repaired videos by clicking Preview. Click Save if everything is in order.
Step 6: Select a different, safe location for your repaired Clip files.
Step 7: You’ll see a dialog box when the program saves your repaired Clip files. Click OK.
Fix 3: Convert Files to tướng a Different Format
The problem behind the “Windows Media Player encountered a problem while playing the file” error message can be the Clip tệp tin format. If Windows Media Player doesn’t tư vấn your Clip tệp tin format, you won’t be able to tướng play it.
However, you can convert your Clip tệp tin to tướng a different format and fix the problem. Follow these steps to tướng vì thế so:
Step 1: Go to tướng the thư mục containing your Clip tệp tin and open it.
Step 2: Click File to tướng open a drop-down thực đơn and select Save as.
Step 3: Choose the desired tệp tin format in the dialog box.
Step 4: Click Save.
Fix 4: Update Your Media Player
Keeping your truyền thông player up to tướng date is crucial. If your Windows Media Player is out-of-date, you could encounter the error message and be unable to tướng use Windows Media Player correctly. Thus, updating the WMP can solve the problem.
Follow these steps to tướng update Windows Media Player:
Step 1: Open Windows Media Player on your computer.
Step 2: Click Help and select Check for updates.
Step 3: Windows Media Player will kiểm tra for updates. If there’s an available update, it’ll install it automatically.
Fix 5: Reinstall the Media Player
Besides being out-of-date, your Windows Media Player could be faulty. If the program is damaged or corrupted, you can fix the problem by uninstalling it and installing the latest version. Reinstalling Windows Media Player will refresh the program and eliminate the “Windows Media Player encountered a problem while playing the file” error message.
Follow these steps to tướng reinstall Windows Media Player:
Step 1: Click the Windows button and type features into the tìm kiếm box.
Step 2: Click Turn Windows features on or off.
Step 3: Find Media Features and expand it.
Step 4: Untick the Windows Media Player checkbox and click OK.
Step 5: Restart your computer.
Step 6: Navigate to tướng Turn Windows features on or off again and scroll back to tướng the Media Features.
Step 7: Tick the Windows Media Player checkbox and click OK.
Step 8: Restart your computer again.
This process will reinstall Windows Media Player.
Fix 6: Use Windows Troubleshoot
Another reason for your Windows Media Player to tướng display the “Windows Media Player encountered a problem while playing the file” error message could be software issues. Fortunately, you can fix them with a Windows troubleshooter.
Windows uses troubleshooters to tướng fix problems with your software. If other solutions fail, your Clip files and Windows Media Player might be error-free but still malfunction due to tướng underlying software issues.
Thus, you can use Windows Troubleshoot to tướng fix the problem and try playing your Clip in Windows Media Player again. Follow these steps to tướng use a Windows troubleshooter:
Step 1: Click the Windows key and open Settings.
Step 2: Go to tướng Update & Security and click Troubleshoot.
Step 3: Select the adequate troubleshooting type and click Run the troubleshooter.
Step 4: Follow the on-screen instructions while your chosen Windows troubleshooter runs.
Step 5: Once the process fixes your Windows software, restart your computer.
Fix 7: Update the Graphics Card Drivers
If you use the wrong graphics thẻ drivers or they need an update, you can run rẩy into problems with Windows Media Player. Outdated graphics thẻ drivers can cause the “Windows Media Player encountered a problem while playing the file” error message to tướng appear and prevent you from playing your videos.
Thus, updating your graphics thẻ drivers can solve the problem. However, you must first kiểm tra if they need an update. Follow these steps:
Step 1: Click the Windows button, tìm kiếm for Device Manager, and open it.
Step 2: Expand Display adapters.
Step 3: Right-click your GPU and select Properties.
Step 4: Switch to tướng the Driver tab and write your GPU model and version number on paper.
Step 5: Once you note the graphics driver version, kiểm tra if it needs an update. To vì thế that, go to tướng your graphics thẻ manufacturer’s trang web and kiểm tra their latest drivers.
Step 6: If the version online matches your GPU driver version, you don’t need an update. Otherwise, install the newest version from your GPU manufacturer’s official trang web.
Fix 8: Use VLC Media Player to tướng Repair Files
VLC is a truyền thông player that primarily plays audio and Clip files, lượt thích Windows Media Player. However, besides its primary function, VLC Media Player offers a repair feature to tướng help you fix minor Clip corruption.
However, VLC Media Player can only fix videos in AVI tệp tin format. Thus, if your Clip is in a different tệp tin format, change it to tướng AVI. Then, follow these steps to tướng use VLC Media Player to tướng repair your Clip file:
Step 1: Open VLC Media Player.
Step 2: Click Tools at the top of the screen and select Preferences.
Step 3: That will open the Simple Preferences window. Go to tướng the Input / Codecs section.
Step 4: You’ll see a drop-down list under Damaged or incomplete AVI file. Click it and select Always Fix.
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Step 5: Click Save to tướng apply the changes.
You can’t play your Clip in Windows Media Player because it displays the “Windows Media Player encountered a problem while playing the file” error message. Various reasons can cause it, lượt thích unsupported Clip tệp tin format, damaged or corrupted Clip files, software issues, or outdated WMP, graphics drivers, and codecs.
Fortunately, you can resolve this WMP issue using a different truyền thông player, converting the Clip to tướng another format, or repairing the tệp tin in Wondershare Repairit. You can also update or reinstall WMP, use a Windows troubleshooter, update graphics drivers, or fix files in VLC Media Player.